These Terms and Conditions, together with our Privacy Policy and Cookie Policy, govern your use of byoben.to and its Services. Please read them carefully before using the Platform.

Terms and Conditions

Effective date: 1st June 2026

1. Introduction

1.1 The Terms and Conditions, Privacy Policy and Cookie Policy (collectively, the "Terms", as applicable) govern your use of byoben.to and its Services. PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE PLATFORM.

1.2 By accessing and/or using the Platform you agree to be bound by these Terms and to comply with all applicable laws, statutes, regulations and ordinances.

1.3 If you are agreeing to these Terms on behalf of an organisation (your employer or company, for example), you warrant that you have full legal authority to bind that organisation.

1.4 These Terms apply to any use of the Platform, whether you are a visitor or a registered User.

1.5 If you do not agree to be bound by these Terms, do not access or use the Platform.

2. Definitions

2.1 In these Terms:

3. How the Platform Works

3.1 byoben.to is a software platform that lets Users create, customise and publish a Box — a single link that brings together their brand, content and tools such as bookings, payments, messages and subscribers.

3.2 To publish a Box, you must register for an account and provide true, accurate and current information during registration.

3.3 To create an account you must provide a valid email address, set a secure password, and confirm that you are at least 18 years of age (or the age of majority in your jurisdiction). If you cannot meet these requirements, you are not permitted to register.

3.4 A free account provides access to the Platform's basic Services at no cost. Paid plans and add-ons offer additional features (see section 5).

3.5 You are responsible for all activity that occurs under your account, and for safeguarding the confidentiality of your account and login credentials. Notify us immediately of any unauthorised use of your account.

4. Acceptable Use

4.1 Without limitation, you agree not to use the Platform to create, publish, transmit, host or facilitate any content, products or services that:

i. are obscene, lewd, indecent, pornographic, or depict sexual acts; ii. exploit, endanger or sexualise minors in any way; iii. are illegal, or facilitate illegal products, services or transactions; iv. are prohibited or restricted by any applicable law or regulation; v. promote, assist or facilitate human trafficking, people smuggling, or breach of immigration laws; vi. discriminate against or harass others on the grounds of race, religion, national origin, gender, gender identity, disability, age, marital status or sexual orientation, or as otherwise prohibited by law; vii. are fraudulent, deceptive, abusive, manipulative or misleading; viii. promote or facilitate weapons, controlled substances or other goods prohibited by law; ix. constitute spam or unsolicited commercial communications; x. infringe the patents, copyrights, trademarks, trade secrets, confidential information or other intellectual property or rights of any person; xi. are defamatory, threatening, harassing, hateful, invasive of privacy, or otherwise objectionable; xii. impersonate any person or entity or misrepresent your affiliation with any person or entity.

4.2 You also agree not to:

i. use any automated device, bot, scraper, crawler or data-mining tool to access or copy any part of the Platform without our express permission; ii. take any action that imposes a disproportionate or unreasonable load on our infrastructure; iii. introduce viruses, worms, malware, time bombs or other harmful or disruptive code; iv. gain or attempt to gain unauthorised access to any part of the Platform, other accounts, or our systems; v. decompile, disassemble, reverse engineer or otherwise attempt to derive the source code of the Platform, except to the extent permitted by law; vi. delete, modify or interfere with content posted by other Users without authorisation; or vii. resell, sublicense or otherwise commercially exploit the Platform except as expressly permitted.

5. Subscriptions, Fees and Billing

5.1 We offer free and paid plans (such as Pro and Business), as well as optional add-ons. Current plans, features and pricing are described on the Platform and may be updated from time to time.

5.2 Where we offer a free trial, we will tell you its length at sign-up. Unless you cancel before the trial ends, your plan will convert to a paid subscription and you will be charged the applicable fee.

5.3 Paid plans are billed in advance on a recurring basis (for example, monthly or annually) and automatically renew at the end of each billing period unless cancelled before the renewal date.

5.4 By providing payment details, you authorise us (and our payment processors) to charge the applicable recurring fees to your chosen payment method until you cancel.

5.5 You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period, and you will retain access to paid features until then.

5.6 We may change our fees on reasonable notice. Changes will apply from your next billing period after the notice. Your continued use after a fee change takes effect constitutes acceptance.

5.7 Except for any taxes we are required to collect, you are responsible for all taxes, duties and charges associated with your use of the Platform.

6. Refunds

6.1 Except as required by law (including the Australian Consumer Law), fees are generally non-refundable, including for partial billing periods or unused features.

6.2 Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law or other applicable law that cannot lawfully be excluded.

6.3 To request a refund you believe you are entitled to by law, contact us using the details in section 20.

7. Suspension and Removal of Content

7.1 We may suspend, restrict, remove or freeze any User Content or account — temporarily or permanently, with or without notice — where we reasonably believe it:

i. breaches these Terms or any applicable law; ii. is harmful, abusive, defamatory, deceptive, or infringes the rights of others; iii. involves spam, flooding or disruptive activity; iv. poses a security or operational risk to the Platform or other Users; or v. is otherwise objectionable in our reasonable discretion.

7.2 Where reasonable and lawful, we will aim to give you notice and an opportunity to address the issue, but we may act immediately where we consider it necessary.

8. User Content

8.1 You are solely responsible for your User Content and for ensuring you have all rights, permissions and consents necessary to publish it and to collect any information from Visitors through it.

8.2 User Content published in public areas of the Platform may be visible to others and treated as non-confidential.

9. Licence to User Content

9.1 You retain all ownership rights in your User Content. We do not claim ownership of it.

9.2 You grant us a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, reproduce, modify (for formatting and display purposes), publish, display and distribute your User Content solely as necessary to operate, provide, secure and promote the Platform and its Services.

9.3 This licence ends when your User Content is removed from the Platform, except where it has been shared with others who have not deleted it, or where we are required to retain it by law or for backup or legal purposes.

10. Transactions Between Users and Their Visitors

10.1 The Platform enables Users to offer bookings, accept payments, manage customers and communicate with their own Visitors. Any such transaction or arrangement is solely between the User and their Visitor.

10.2 We are not a party to those transactions and are not responsible for the goods, services, bookings, payments, conduct or content of any User or Visitor. Users are responsible for their own legal compliance, including consumer, tax and privacy obligations toward their Visitors.

11. Intellectual Property Rights

11.1 The Platform itself — including its software, design, branding, logos, text, graphics and other materials we provide (excluding User Content) — is owned by us or our licensors and is protected by intellectual property laws.

11.2 We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for its intended purpose, subject to these Terms.

11.3 You may not copy, reproduce, republish, distribute, modify or create derivative works from any part of the Platform (other than your own User Content) without our prior written consent.

12. Third-party Services and Links

12.1 The Platform may integrate with or link to third-party websites and services that we do not control. We are not responsible for their content, products, practices or availability.

12.2 The inclusion of any link does not imply endorsement. You access third-party services and links at your own risk and subject to their terms.

13. Warranties and Disclaimers

13.1 To the maximum extent permitted by law, the Platform and Services are provided on an "as is" and "as available" basis. We make no representations or warranties about their reliability, availability, accuracy, or fitness for your particular needs, and we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.

13.2 The Platform may contain technical, typographical or other errors, and we are not obliged to update its content.

13.3 Nothing in this section excludes, restricts or modifies any guarantee, warranty, right or remedy conferred by the Australian Consumer Law or other applicable law that cannot be excluded. Where a consumer guarantee applies and our liability cannot be excluded, our liability is limited (where permitted) to re-supplying the relevant Services or paying the cost of having them re-supplied.

14. Limitation of Liability

14.1 To the maximum extent permitted by law, and subject to section 13.3, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or any loss of profits, revenue, data, goodwill or business, arising from or relating to your use of (or inability to use) the Platform.

14.2 To the maximum extent permitted by law, our total aggregate liability arising out of or relating to these Terms or the Platform will not exceed the amount you paid us in the [twelve (12) months] preceding the event giving rise to the liability.

14.3 We are not responsible or liable for User Content or for the conduct of any User or Visitor, including any offensive, unlawful or infringing content you may encounter.

14.4 We may modify, suspend or discontinue any part of the Platform at any time, with or without notice, even though such changes may affect how you use it.

15. Indemnity

15.1 To the extent permitted by law, you agree to indemnify and hold us harmless against all claims, liabilities, losses, costs and expenses (including reasonable legal fees) arising from or relating to your User Content, your use of the Platform, or your breach of these Terms or any applicable law.

16. Termination

16.1 We may suspend or terminate your access to the Platform at any time if we reasonably believe you have breached these Terms or any applicable law.

16.2 You agree not to hold us liable for any lawful suspension or termination, and not to attempt to use the Platform after termination.

16.3 We may disable, suspend or terminate the accounts of Users we reasonably consider to be repeat infringers.

16.4 Activities we reasonably believe to be illegal, and related User data, may be reported and referred to appropriate law enforcement authorities.

16.5 You may terminate these Terms at any time by cancelling your subscription and ceasing to use the Platform. Sections that by their nature should survive termination (including licences granted to us, intellectual property, disclaimers, limitation of liability and indemnity) will survive.

17. Changes to the Platform and these Terms

17.1 We may modify these Terms from time to time. We will take reasonable steps to notify you of material changes via the Platform or other means, and will update the "Last updated" date above.

17.2 Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Platform.

18. Governing Law

18.1 These Terms are governed by and construed in accordance with the laws of [Queensland], Australia, and you irrevocably submit to the exclusive jurisdiction of the courts of that State and the Commonwealth of Australia.

19. General

19.1 If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions continue in full force.

19.2 Our failure to enforce any right or provision is not a waiver of that right or provision.

19.3 You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of assets.

19.4 These Terms, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Platform.

20. Reporting Abuse and Contact

20.1 We encourage you to report any abuse or suspected breach of these Terms using the "Report" tools on the Platform.